Privacy Policy
How we collect, use, and protect your information
Our Commitment to Privacy
At RJF, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, website, or interact with us in any way.
Last Updated: May 1, 2025
Information We Collect
We may collect the following types of information:
Personal Information
- Name, email address, and contact details
- Billing information and transaction history
- Account credentials
- Company information (for business accounts)
- Communication preferences
How We Use Your Information
We use the information we collect for the following purposes:
- Providing and maintaining our services
- Processing transactions and managing your account
- Improving and personalizing user experience
- Communicating with you about our services, updates, and offers
- Responding to your requests and providing customer support
- Ensuring the security and integrity of our services
- Complying with legal obligations
How We Share Your Information
We may share your information with:
- Service providers who perform services on our behalf
- Business partners with your consent
- Legal authorities when required by law
- Other parties in connection with a merger, acquisition, or sale of assets
We do not sell your personal information to third parties for marketing purposes.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, accidental loss, alteration, or disclosure. These measures include:
- Encryption of sensitive data
- Regular security assessments
- Access controls and authentication mechanisms
- Secure data storage and transmission
- Employee training on data protection
While we take reasonable steps to protect your information, no security system is impenetrable, and we cannot guarantee the absolute security of your data.
Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information:
- Access and obtain a copy of your data
- Correct inaccurate or incomplete information
- Delete your personal information
- Restrict or object to certain processing activities
- Data portability
- Withdraw consent
To exercise these rights, please contact us at privacy@rjf.my.
Cookies and Similar Technologies
We use cookies and similar technologies to enhance your experience, analyze usage patterns, and deliver personalized content.
International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. When we transfer your information internationally, we implement appropriate safeguards to ensure your information remains protected.
Children's Privacy
Our services are not directed to children under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and, where appropriate, by email.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
- Email: privacy@rjf.my
Data Protection Officer
Our Data Protection Officer can be contacted directly for any privacy-related inquiries or concerns.
Email: dpo@rjf.my